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INSULATION & AIR SEALING Mass Save Home Performance Contractors Information Form Home Performance Contractors (HPCs) have met training and certification requirements and provided proof of insurance in order to become a participating contractor of the Mass Save Home Energy Services Program and provide Home Energy Assessments and weatherization services. Pricing for air sealing and insulation improvements is set by the Mass Save Home Energy Services Program (“the Program”) and will remain the same, regardless of the contractor you use for qualified improvements. The HPC you selected may offer non-Program related recommendations for additional energy related equipment and/or services such as: • Heating Systems • Heat Pumps • Solar Systems • Roofing • Air Conditioning • Water Heating Systems • Siding • Windows, and more PLEASE NOTE, these services are NOT associated with the Program and may require additional payment of which pricing is NOT set by Mass Save. All pricing, contracts, or payment terms associated with non-Program work are between the customer and the HPC. You have the option of working with any licensed contractor of your choice, which does not impact the rebate eligibility for qualifying equipment. The Program does not endorse or warrant any specific contractor or any work conducted outside of the Program. It is suggested that you solicit multiple bids for any services beyond air sealing and insulation. By signing below, you acknowledge receiving this disclosure form. You confirm that the Home Performance Contractor conducting your Home Energy Assessment explained all the details on this form and that you have the described options, rights, and privileges within the Mass Save Home Energy Services Program.

TERMS & CONDITIONS Lead Vendor – Lead Vendors are responsible for overall management and quality control for the Program. Additionally, Lead Vendors also perform Home Energy Assessments for the Program and work with Independent Installation Contractors to complete the installation of eligible weatherization improvements. Cape Light Compact, Columbia Gas of Massachusetts, Liberty Utilities, National Grid (Cape Cod customers only), and Unitil contracted with RISE Engineering (RISE) as their Lead Vendor. Lead Vendors oversee a network of Home Performance Contractors (HPCs) and Independent Installation Contractors (IICs) that are collectively known as the Mass Save Home Energy Services (HES) Program Participating Contractors. • Independent Installation Contractors (IICs) can complete the installation of eligible weatherization improvements, but are not eligible to complete Home Energy Assessments. • Home Performance Contractors (HPCs) can perform Home Energy Assessments as well as any weatherization improvements you choose to undertake. Home Performance Contractors (HPCs) – HPCs work with RISE, and Massachusetts’ natural gas and electric utilities and energy efficiency service providers to develop a comprehensive package of services to customers. If you have selected a participating HPC to provide your Home Energy Assessment, that selected HPC will also provide and coordinate the installation of the recommended weatherization improvements (insulation and/or air sealing) at standardized Program prices. Participating Contractors are required to meet certain insurance levels, hold various certifications, and have signed an agreement to provide customers with a one year warranty. Participating Contractors may not distribute customer names or personal information, or use them for non-Program purposes, without the customer’s permission. Quality Control Inspections – The Program conducts random inspections of weatherization work and Home Energy Assessments for quality control purposes. These are separate inspections from any that may be required by local municipal building codes. You may request a quality control inspection by calling 1-866-527-SAVE (7283). There is no cost to you for the quality control inspection.In addition,customers may be contacted by a Third Party Quality Assurance Vendor,Competitive Resources (CRI), contracted by the utility or energy efficiency service provider, to provide an additional verification of program compliance. Permits – Permit(s) may be required in order to perform the insulation and air sealing work depending upon the local codes and regulations. It is the responsibility of the contractor(s) to obtain the permit(s) if/when they are required. There should not be an extra fee to the homeowner for obtaining the permit(s) unless it is for work outside of the Program.

INSULATION & AIR SEALING Mass Save Home Performance Contractors Information Form Home Performance Contractors (HPCs) have met training and certification requirements and provided proof of insurance in order to become a participating contractor of the Mass Save Home Energy Services Program

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